How do I log in and create an account? 

Either use the top right hand corner boxes for username and password or go to and log in using your username and password. If you are having any issues following these instructions  please watch the video 

I don't know my Jangro username/password 

Your Jangro username should have been emailed to you, so please check your email. If you still cannot remember or find your username or password please enter the email address associated with your account here.  If we can find you in our database, an email will be sent to your email address, with your username details and instructions how to change your password and get access again. If this information was not clear enough, watch the video below to find out how to reset your


How do I access my certificates? 

Once you have completed a course and wish to access your certificate, you can do so from the sidebar on the right hand side. You need to have the course page open of the course that you have completed. If you are having troubles finding this, watch the video below.

Problems with course not progressing / completing:

  • Ensure your PC and browser is up to date
  • Try clearing the browser cache 
  • Use alternative browser (Chrome, Edge, firefox)
  • Restart PC
  • Test using different device

Problems Logging in or further queries:

Please email:

Last modified: Thursday, 19 January 2023, 12:10 PM