Privacy Policy

This Privacy Policy sets out how Jangro Limited uses and protects any information that you give Jangro Limited when you use this website.

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site.

Jangro Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Jangro Limited may change this policy at any time updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th February 2018.

Jangro Ltd registered in England, company no. 03125118

Where we collect information from

When information is directly given to us -

You may provide your details to us when you request specific information about our services or meet at an exhibition or networking events. You may also request general information about our services via the website.

When information is given to us indirectly -

Your information may have been shared with us by a reputable data provider. These organisations will have their own privacy policies and must ensure that the data they provide us is fully compliant with EU GDPR (European Union's General Data Protection Regulation) for the purposes we have stipulated e.g. distribution of marketing materials and telesales.

The data providers are chosen because they demonstrate transparency, accuracy and security in their approach to data governance and must set the highest standards in data management, processing and provision adhering to GDPR regulations and ICO (information commissioner's office) principles and directives.

When you have given other organisations permission to share it -

You may have provided your details to another organisation. For example, delegate listings at exhibitions, members list for networking, credit checks and business clubs and associations. However, when working with other organisations, we work to ensure it's completely clear to you that your information will be shared for marketing purposes.

Social media -

You might give us permission to access information from messaging services like Facebook, LinkedIn and Twitter. This will depend on your settings or the privacy policies for the particular social media site.

When you are using our website we collect information -

Upon visiting our website, information about your visit is recorded and stored. Please read our cookies policy for more details.

What we collect

We may collect the following information:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.
  • For the exhaustive list of cookies we collect see the List of cookies we collect section below.
  • What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
    • Your email details will also be passed onto our closest Jangro distributor via postcode allocation. They may occasionally contact you regarding new products or services.

    How long we keep your information for

    We will hold your personal information on our systems for as long as is necessary for the relevant activity, for example we will keep a record of any customer for a minimum of six years after final invoice to comply with HM Customer & Revenue legal requirements.

    If you ask us to stop sending you marketing materials that we have been sending you on the basis of consent, that you have given us, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

    General Data Protection Regulation

    Under the General Data Protection Regulation, which will become law in the UK on the 25th May 2018, you are also granted a number of additional rights. These include:

    • The right to rectification
    • The right to erasure
    • The right to data portability
    • The right to object
    • Rights in relation to automated decision making and profiling

    For more information on these rights please read the relevant guidance issued by the ICO.

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used by anybody for direct marketing purposes.
    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@jangrohq.net

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You have the 'right to be forgotten' if we are processing your data on the basis of consent, unless there are other legal grounds and obligations that require us to keep your personal data. In this case any personal data we hold would be erased and we would be unable to fulfil any requests about the information we had held retrospectively.

    You may request details of personal information which we hold about you under the General Data Protection Regulation "GDPR”. A "reasonable fee” may be charged for excessive or repetitive requests. If you would like a copy of the information held on you please write to Care of Head of IT, Jangro Ltd, Jangro House, Worsley Road, Farnworth, Bolton, BL4 9LU.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

    Contact Us

    If you have any questions or queries relating to this Privacy Policy then please contact us at enquiries@jangrohq.net or please write to us at:

    Jangro Ltd
    Jangro House
    Worsley Road
    Farnworth
    Bolton
    BL4 9LU

    List of cookies we collect

    The table below lists the cookies we collect and what information they store.

    List of cookies we collect

    The below lists the cookies we collect and what information they store. Two cookies are used by this site:

    The essential one is the session cookie, usually called MoodleSession. You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server).

    The other cookie is purely for convenience, usually called something like MOODLEID. It just remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you. It is safe to refuse this cookie - you will just have to retype your username every time you log in.

    Last modified: Friday, 24th October 2017

    Last modified: Tuesday, 17 April 2018, 3:15 PM