FAQ

1. How do I log into Jangro? 

Either use the top right hand corner boxes for username and password or go to http://jangrolms.net/login/index.php and log in using your username and password. If you are having any issues following these instructions, please watch the video below.

2. I don't know my Jangro username/password 

Your Jangro username should have been emailed to you, so please check your email. If you still cannot remember or find your username please enter the email address associated with your account here.  If we can find you in our database, an email will be sent to your email address, with your username details and instructions how to change your password and get access again. If this information was not clear enough, watch the video below to find out how to reset your password.

3. I do not have access to my email account

If you have lost access to your email account linked to the Jangro LMS site please either email us at Jangro Headquarters or  call us on 01204 795 955

4. How do I change my Jangro Password?

To reset your Jangro password, submit your username or your email address in the log in tab. Click onto forgotten password. If we can find you in the database, an email will be sent to your email address, with instructions how to change your password.

5. How do I request a new Jangro course? 

To request the creation of a new course please email Jangro Headquarters the following information: 

      - The name of the suggested course 

      - A description and benefits of the course 

The Jangro team will review the request and respond to your email.

6. How do I access my certificates? 

Once you have completed a course and wish to access your certificate, you can do so from the sidebar on the right hand side. You need to have the course page open of the course that you have completed. If you are having troubles finding this, watch the video below.

7. How do I create an account with Jangro?

If you do not have access to our site and would like to join the growing number of companies benefiting from our courses, please follow this link and complete the necessary information. We will email you back with your account details.

Last modified: Monday, 16 November 2015, 3:08 PM